DID YOU KNOW?
    Where Can I Get Handicapped Equipment?

Equipment may be obtained on Saturday mornings from
9:00 a.m. - Noon only.

VISIT THE REAR ENTRANCE OF THE MALDEN MASONIC
BUILDING,

TAKE A LEFT INTO THE DRIVEWAY

BESIDE 123 EXCHANGE STREET

(NEXT TO THE SHADOW BOX)  

CALL 781-324-9799!!!


                   WAKEFIELD SENIORS:

The Wakefield Council on Aging, 30 Converse Street,
Wakefield, MA, stores various handicapped equipment, at
different times, for Wakefield Residents, as a special service.  

Call 781-245-3312.
Where Do I Call To Get Meals Delivered To My Home,     
    
And Receive Other Human Services Assistance

CALL:      Mystic Valley Elder Services, Malden, MA
                 781-324-7705
                            IF I LIVE IN WAKEFIELD,
         WHAT MARKET WILL DELIVER MY GROCERIES?

CALL:  FARMLAND DELIVERY SERVICE

MAIN STREET

WAKEFIELD, MA

781-245-9797
             FOR SUPPORT GROUPS:
                       Where Can I Find Expert Help In
                     Obtaining Disabled Supplies?

Melrose Drug Center at 462 Main Street, Melrose, MA offers
expert assistance in determining, finding, and providing
disabled supplies and equipment such as Lift Chairs, Disabled
Stair Lifts, Specially Fitted Diabetes Shoes, Transport
Wheelchairs, Various Walkers, Designer Canes, Bath Seats,
Toliet Accessories, and a world of other products.  A
specialist will help you to determine your needs at an
affordable price with personal confidential delivery.

Call Melrose Drug Center, and ask for Mike Cipriano at
781-665-7400, or leave a message for him stating that you
need his help and are a new customer.  If Mike is not there,
you can also leave a message for Don Fox, the owner.  

Having served the Greater Melrose Area for thirty-five years,
Donald Fox and his team look forward to serving and
welcoming you as new and valued friends!

Mention this website article and receive 10% off your next
Prescription or Home Health Product.  You can also visit their
website at www.melrosedrug.com.
 
                             ACOUSTIC NEUROMA

Acoustic Neuroma (also known as vestibular schwannoma) is a
benign schwann cell growth that arises on the  8th cranial nerve
between the brain to the inner ear. Many suffer visible/outward
signs of disabilities, such as balance/walking issues, facial
nerve function, etc, but even more have "invisible" signs of
disabilities such as hearing loss, tinnitus and debilitating
headaches.  Additional information can be found at:  
www.ANAUSA.org (Acoustic Neuroma Association of the USA).
                 MASS RELAY HAS A NEW RELAY PROVIDER!

Beginning July 1, 2008, Hamilton Relay began providing service for the
deaf and hearing impaired community of Massachusetts!  Relay Service
allows the disabled population to communicate with each other and
everyone else by using an operator who types the conversation to the
hearing impaired.  

Who Is Hamilton ?

Hamilton has been providing telephone service for over 100 years.
Hamilton Relay is a division of Hamilton Telecommunications, which has
been providing Telecommunications Relay Service since 1990.  Since
that time, Hamilton Relay has expanded to become one of the largest
telecommunications relay service providers in the United States .  
Hamilton provides traditional relay services to 18 states and U.S.
Territories across the country

Where There Be Any Changes?

Changes in MassRelay should be minimal.  MassRelay will continue to
offer the same types of calls and services.  MassRelay strives to provide
its customers with fast, friendly and reliable relay service, and will
continue to do so.

New 800 Numbers!

If you use Voice Carry Over (VCO), Speech to Speech (STS), or Spanish
Relay, there are NEW 800 numbers to dial to access your service. Please
use these numbers to avoid delays in having your call processed quickly!

VCO - 866-887-6619

STS - 866-645-9870

Spanish - 866-930-9252

Customer Service Is Here for You!

MassRelay Customer Service is an excellent resource for information on a
wide variety of topics including equipment resources, relay orientation and
assistance in personalizing your relay experience with a Customer
Preference.  

Setting up a Customer Preference is easy and convenient.  We are glad
to assist you in completing a Customer Preference and may offer
additional options to customize your call processing.  Please notify us
immediately when there is a change in your address or telephone number
so that your Customer Preference can be updated.  Our goal is to ensure
that your relay calls are processed quickly and efficiently using the
preferences that you provide.

If you completed a Customer Preference with MassRelay in the past, your
preferences should still be available.  If you have difficulty placing a
MassRelay call using your preference information, please contact us right
away.

We want to hear from you!  Whether you have a great MassRelay
experience or difficulty placing a call, we want to know about it.  Feel free
to contact us at 1-800-720-3480 (TTY), 1- 800-720-3479 (Voice) or email
at customerservice@massrelay.com.  It is our pleasure to serve you!